Once upon a time I was asked what the connection was between marketing and customer relationship management.And the answer I gave was storytelling.It is all about communicating in relationships understanding who you are talking to and what they need
Surviving in business can be perilous much like the journey the wildebeest makes every year across the African plains. But it seems the wildebeest is an unlikely business role model
Having a good CRM in place is an essential ingredient for good business. Not having it would be like having fish without chips or bacon without egg.Getting the right recipeFirstly, and most importantly you need to understand what CRM is
In many ways, charities are run like businesses they interact with the public in much the same way as a business would with its clients, and they both aim to deliver services or products efficiently and effectively
Just like England need a new strategy following the disappointment of the teams early exist from the Euros, you need to have the best strategies in place for your business this summer to keep your fans happy
While schools out and the office is quiet, it is no time to kick back and wait for business to start up again in earnest in September.Act now and use this valuable down time to go back to class and learn how to get the best of the best customer relationship management system
Ever feel a bit out in the cold Lacking in focus on how to make your business a white hot success The answers are all there in your metrics.It is very simple the more you learn, the more you earn
If the shock news that Love Productions has sold The Great British Bake Off to Channel 4 teaches us anything it is how NOT to do customer relationship management.The toprated show had enjoyed seven glorious years at the BBC
The TRICK to good customer relationship management is TREATING them and their information right.Yes, this is a Halloweenthemed blog, ladies and gentlemen. I make no apologies for the use of pumpkintastic puns to try to persuade you data isnt something to dread
Tis the season to feel a little overwhelmed if you do not have processes in place to make the busy festive period a piece of Christmas cake.A good customer relationship management CRM system is like having your own team of elves hard at work for the benefit of the whole business
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Leviosa Director and Act CRM Specialist
Keith uses thirty years' experience in the industry to work closely with customers to identify, grow and maintain their customer base. As a specialist and trainer in ACT CRM software solutions, Keith helps businesses to become more productive, efficient and profitable.
Red Cow Media are an award winning digital marketing agency based in the heart of Manchester. We specialise in SEO, PPC, Social Media, Retargeting and many other aspects of digital.
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