The Keswick Country House Hotel in Cumbria has been voted ‘Top Rated’ in the Laterooms.com, Simply the Guest Awards, an accolade which is based solely on guest reviews.
One of five properties owned by Choice Hotels, The Keswick Country House Hotel is the second in the chain to be given the ‘Simply the Guest’ title, after The Patterdale, also in Cumbria, was awarded last year.
These annual national awards see 1,500 hotels across the UK recognised for continuous excellent guest reviews. To receive the title, ‘Top Rated’ hotels must have more than 30 reviews, with an average score of 80 per cent or above throughout the year.
Stephanie Rogers, general manager at the Keswick Country House Hotel said: “We pride ourselves on our customer experience throughout all aspects of the hotel, from customer service to the quality of food. To be appreciated by guests is what every hotel strives for and we are thrilled to be ‘Top Rated’ by ours.”
As a ‘Top Rated’ hotel The Keswick Country House Hotel is currently the principal hotel featured on the Facebook page of Laterooms.co.uk and will remain there for three weeks.
Eddie Nelder, director at Choice Hotels said: “We work hard to ensure our guests experience the best possible holiday packages that are value for money and high quality.
“We are delighted to hear our customers agree and we will continue to work hard to ensure our high standards are maintained.”
To find out more about Choice Hotels please visit www.choicehotels.co.uk
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